Description From Publisher
IMS is not just a new lightweight bug-tracking system. It can be used to track and manage any product-related requests.
The main advantages of the system are:
carefully designed set of basic functions that can be extended and adapted to the requirements of any process;
security features with extensive use of data encryption and control of function and data access by product and role;
extensible and adaptable report generation system;
flexible system of indicators to track and manage requirements;
professional-looking Web-based user interface supporting access for multiple users and allowing flexible customization for each user;
adjustable e-mail notification system with filtering capabilities;
comprehensive administrative functions.
The basic functions include the following:
supporting the entire life-cycle of a request: creating a request, accepting it for processing, adding documents and comments, and finally implementing and closing it;
accessing and sorting the database using diverse criteria, as well as creating customized, easy-to-use data representations;
quick access to the representations frequently requested by the user;
presenting summary information and statistics, providing quick access to the most important, recent, oldest, etc. requests; maintaining a detailed history of the request providing a comprehensive description of its life-cycle.
IMS can be applied to a broad range of problems related to tracking various events in the life-cycle of any product, be it a software system or a sophisticated technical product, and in any phase (from engineering to after-sale service). IMS is already used, in particular, to track software bugs, and has been found to be a convenient tool for communicating to other company employees as well as to customers on the opposite side of the globe.
Supported OS
WinME,WinXP,WinNT 4.x,Windows2000,Windows2003,Unix,Linux
Related Keywords
Bugtracker Bugtracker Bugtracker bugtracker Incident Management System Incident+Management+System Incident+Management+System incident+management+system Web Based Web+Based Web+Based web+based
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