An ITIL guided and automated helpdesk, to log and analyze and escalate support cases in Outlook with Exchange. Auto-process incoming support requests, send automated emails/SMS, make calls, web access, KB, SLA, statistics & reporting.
License:Shareware, $200 to buy Size:22.54 MBLatest Update:2011-08-30
Intuitive web based free help desk software by Web Help Desk includes: Incident Management - Knowledge Base - LDAP / AD Sync - Two-way Email Integration - Reporting. Unrestricted Web Help Desk Lite Edition features for Linux server installation.
License:Freeware, $0 to buy Size:171 MBLatest Update:2010-11-17
Knowledgebase 2008 is an easy-to-use authoring tool to create a professional web-based knowledgebase. Allow your customers to quickly find solutions to product issues without having to submit support tickets or call your support department.
License:Commercial, $299 to buy Size:14.79 MBLatest Update:2008-12-01
RemotePC access is a secure and simple way to access your computer connected to the Internet from anywhere in the world. You can read your e-mail, work on the documents and resources and retrieve important documents and data files.
License:Shareware, $9.95 to buy Size:2.52 MBLatest Update:2004-09-01
Instant Knowledge Base is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Perfect for Help-Desk applications and perfect for anyone who wants to track info.
License:Shareware, $29.99 to buy Size:60.97 MBLatest Update:2008-11-06
Desktop Central MSP is a web-based Windows Desktop Management software that helps managed service providers to efficiently manage their customers' desktops and servers.
License:Commercial, $0 to buy Size:56.21 MBLatest Update:2010-09-22
A web-based trouble ticketing system. Windows style user interface, contracts, notifications, reporting, jeopardy warning and much more. Includes 5 seats to support up to 5 concurent logins. Add more seats as and when required.
License:Commercial, $49.5 to buy Size:66.12 MBLatest Update:2008-07-01
Bellerophon HD Helpdesk software provides the optimum combination of call management automation, functionality and flexibility, delivering a comprehensive help desk solution that satisfies most Helpdesk requirements right out of the box.
License:Demo, $750 to buy Size:146.27 MBLatest Update:2009-02-19
All-new N-central 8 software for Remote Monitoring and Management Software, Remote Desktop, Remote Systems Management, Remote Helpdesk, Network Policy Enforcement, Asset and Patch Management. Hybrid licensing and 30-day trial available.
License:Demo, $0 to buy Size:20 KBLatest Update:2011-05-02
High-speed HelpDesk/Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset and Configuration Management, Service-Level Management, Knowledge Management.
License:Shareware, $174 to buy Size:3.74 MBLatest Update:2009-11-22
Help Desk and Customer Service Software by LiveHelpNow. Improve support, increase sales. Used by 20000+ companies
License:Freeware, $0 to buy Size:1.87 MBLatest Update:2009-09-28
Omnistar Help Desk Software is a customer support software solution that allows you to log issues in a web based ticket system, chat with your site?s visitors and create a comprehensive web based knowledgebase.
License:Commercial, $147 to buy Size:4 KBLatest Update:2009-07-09
Web-interface for management of service requests. Automated responsibility assignment, follow-up on every request, e-mail notifications, attachements, self registration, etc. Extension for Hardware Inspector and Hardware Inspector Client/Server.
License:Shareware, $129 to buy Size:6.74 MBLatest Update:2009-06-20