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 Categories : Business > Helpdesk & Remote PC
 VersaSRS HelpDesk 3.3.0
Publisher VersaDev
Published Date 2007-06-15
License Freeware Price 0 USD
Size 7155 KB.

FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'.

Description From Publisher
versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...

Supported OS
WinXP,Windows2000,Windows2003

Related Keywords
Help Desk  Help Desk  Service Request  Service Request  Incident  Incident  Issue  Issue  Service  Service  web based  web based  thin client  thin client  browser based  browser based  Call Centre  Call Centre  Contact Centre  Contact Centre  Issue   Issue  

VersaSRS HelpDesk


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