High-speed HelpDesk/Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset and Configuration Management, Service-Level Management, Knowledge Management.
License:Shareware, $174 to buy Size:3.74 MBLatest Update:2009-11-22
Help Desk and Customer Service Software by LiveHelpNow. Improve support, increase sales. Used by 20000+ companies
License:Freeware, $0 to buy Size:1.87 MBLatest Update:2009-09-28
Omnistar Help Desk Software is a customer support software solution that allows you to log issues in a web based ticket system, chat with your site?s visitors and create a comprehensive web based knowledgebase.
License:Commercial, $147 to buy Size:4 KBLatest Update:2009-07-09
Web-interface for management of service requests. Automated responsibility assignment, follow-up on every request, e-mail notifications, attachements, self registration, etc. Extension for Hardware Inspector and Hardware Inspector Client/Server.
License:Shareware, $129 to buy Size:6.74 MBLatest Update:2009-06-20
TicketAxis - Trouble Ticket Management software from SupportAxis is a downloadable ticketing support system that covers all aspects of an efficient and reliable ticketing system.
License:Demo, $0 to buy Size:2.25 MBLatest Update:2009-06-29
Comprehensive trouble ticket tracking software for IT and/or customer support desks. User friendly interface,customizable screens and fields, knowledgebase, reporting, robust query, and modules for Asset Management, issue escalation,web self service
License:Demo, $995 to buy Size:55.5 MBLatest Update:2009-05-28
Comodo Unite allows users to easily group multiple computers into a secure, peer-to-peer network over the Internet. Access your PC remotely, share files, printers, and music, even set up multi-player gaming sessions.
License:Freeware, $0 to buy Size:19.19 MBLatest Update:2011-08-24
An ITIL guided and automated helpdesk for support team to log, collaborate and analyze support cases in Outlook with Exchange. Auto-process incoming support requests, send automated emails/SMS, make calls, web access, KB, SLA, statistics & reporting.
License:Shareware, $750 to buy Size:53.93 MBLatest Update:2011-08-30
Web based Help Desk and Customer Support Software that combines full featured help desk functions with live help, knowledgebase, forum, newsletters and download modules in one collaborative package intended to use in B2B or B2C environments.
License:Shareware, $99 to buy Size:2.77 MBLatest Update:2013-11-11
Intuitive web based free help desk software by Web Help Desk includes: Incident Management - Knowledge Base - LDAP / AD Sync - Two-way Email Integration - Reporting. Unrestricted Web Help Desk Lite Edition features for Mac OS X server installation.
License:Freeware, $0 to buy Size:147 MBLatest Update:2010-11-17
ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Support.
License:Freeware, $0 to buy Size:31 MBLatest Update:2008-12-03
Intuitive web based help desk software, including: Ticket & Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP & Active Directory Integration - Reporting - More. Cross platform service desk software for
License:Shareware, $0.01 to buy Size:172 MBLatest Update:2010-11-17
Do you have a computer at a currently unreachable location? Do other people at that location use this remote computer? Are you worried how they might be using it? This software is ideal for anyone who wants to monitor their distant PC.
License:Shareware, $29.95 to buy Size:2.72 MBLatest Update:2008-11-11