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Categories :
Business > Helpdesk & Remote PC
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Web Help Desk Software for Windows 9.1.10
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Intuitive web based help desk software, including: Incident Management - Asset Management - Approval Workflow - Two-way Email Integration - Knowledge Base - LDAP Sync - Reporting. Cross platform service desk software: Windows, Mac OS X, Linux & Unix
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Description From Publisher
The Web Help Desk software solution offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.
Key Help Desk Software Features:
- 100% Web-based Help Desk Software Solution
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- Asset Life Cycle Management
- Change Management (Approval Workflow)
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Knowledge-base Management
- LDAP / Active Directory Synchronization
- Customer Satisfaction Survey Management
- Reporting Included
- Server Licensed or ASP Hosted Options
Help Desk Software Integration:
- Apple Remote Desktop
- LANrev Client Manager
- JAMF Casper Suite
- OS X "Screen Sharing" App
- LDAP (Lightweight Directory)
- Microsoft Active Directory
The Web Help Desk Software: All of the features, none of the hassles.
Download a free help desk software trial, visit our online demo, or schedule a guide tour of the entire Web Help Desk software solution.
Supported OS
Windows Vista Business,Windows Vista Business x64,Windows Vista Enterprise,Windo
Related Keywords
help desk software help desk software helpdesk software helpdesk software help desk help desk helpdesk helpdesk web help desk web help desk webhelpdesk webhelpdesk software software
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