|
|
|
Categories :
Business > Helpdesk & Remote PC
|
|
Universal FAQ Manager 2008 2.1
|
|
Universal FAQ Manager 2008 - knowledge base software, customer support software, online support software, or technical support software. Called FAQ Management Software, it saves businesses time and money by delivering higher customer satisfaction.
|
| |
Description From Publisher
Universal FAQ Manager is knowledge base software, customer support software, online support software, or technical support software. Specifically called FAQ Management Software, quality releases such as Universal FAQ Manager 2008 save businesses time and money immediately, pay for themselves in months, and continue delivering higher levels of customer satisfaction year after year. Such support software serves both internal customers and external customers and is scalable. With the bold claim of saving businesses time and money, is such software actually worth it? Cold cash-on-cash return on investments often are 1,000% in Year 1 ? you can easily calculate ROI. The positive impact on staff and customers cannot be calculated in the same way ? but the financial term for it is goodwill, which is an asset that can be determined, and is often attributed to the power of the brands of a business. Yet every business today must get customer service right or will not be around tomorrow. The greater picture is that if management does not find and implement systems that free up resources to be deployed at higher, more productive levels and generate more revenue more easily, it opens itself to great risk of being marginalized in the market by both customers and competitors ? in the same way that leadership in today?s software markets has little correlation with leadership tomorrow ? unless the leader continues to show leadership and improvement. To evaluate FAQ Management Software, experts strongly recommend first looking closely for its overall ease of use before any specific features. Why? Any software company that releases customer support software, specifically FAQ management software, that does not serve its own customers well is not executing quality service in their product or business: installing, configuring, and ongoing maintenance can take time, and the more complex the steps, the more that can go wrong. In such cases, be afraid. Be very afraid and run away very fast.
Supported OS
Windows2000,WinXP,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Win
Related Keywords
FAQ Management Software FAQ Management Software Customer Support Software Customer Support Software FAQ Manager FAQ Manager FAQ Software FAQ Software Frequently Asked Questions Frequently Asked Questions Knowledge Base Knowledge Base
|
|
Latest Helpdesk & Remote PC Realted Tools:
HB ScreenSpy 3.5
Do you have a computer at a currently unreachable location? Do other people at that location use this remote computer? Are you worried how they might be using it? This software is ideal for anyone who wants to monitor their distant PC. |
Mouse Tracks 2007 6.08
Mouse Tracks is HelpDesk & PC Inventory Software. It keeps track of PC's and related peripherals, software licensing, documentation, purchase orders and help desk tickets. |
QQSoft Net Spy 2.5
Do you need to know what others are doing on your employee or student network ? Net Spy is a simple program placed on each computer of your Windows network. View screens in realtime, or completely control any employee or student PC. |
QQSoft Multi-screen Spy 2.5
Do you have a computer at a currently unreachable location? Do other people at that location use this remote computer? Are you worried how they might be using it? This software is ideal for anyone who wants to monitor their distant PC. |
HB Multi Remote Spy 2.5
Do you have a computer at a currently unreachable location? Do other people at that location use this remote computer? Are you worried how they might be using it? This software is ideal for anyone who wants to monitor their distant PC. |
Web Help Desk Software for Mac OS X 9.1.10
Intuitive web based help desk software, including: Incident Management - Asset Management - Approval Workflow - Two-way Email Integration - Knowledge Base - LDAP Sync - Reporting. Cross platform service desk software: Windows, Mac OS X, Linux & Unix |
HelpBox 3.6
HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox is fully configurable |
Mobile Witch Remote Control 2.0
MobileWitch Remote Control is one of the best programs that can be used to control your computer from distance. It is virtually an efficient remote control that allows you to add or change the controlled programs without any sluginesh. |
HelpDesk for Outlook and SharePoint 1.3
HelpDesk for Outlook and SharePoint connects Outlook to SharePoint and takes advantage of the best of the two Microsoft products A new application from kalmstrom.com Outlook Solutions for many kinds of issue tracking and user support. |
Oneeko 2.01
Oneeko features a completely different approach to screen sharing. It is highly intuitive and very fast, connects in seconds. Your guest do not need to download any software or browser add-on. Fully integrated with Skype. Free. |
TurboMeeting 3.3
TurboMeeting provides Web conferencing, Remote PC Support, Remote PC Access, and Web seminars plus free audio conferencing service. No download required. Supports PC and Mac. |
eTalkup 2.2
Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your website and to chat with them in real-time. eTalkup helps you make money by enabling you to give great customer service. |
ShareRight Documentary 4.2
ShareRight Documentary provides detailed analysis of all file shares on the network, their associated NTFS permissions, documents contained, together with discovery and quick launch of shared folders, documents and VNC viewer. |
|
|
