Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management enables your organization to manage support services to your employees and customers through a central help desk portal. Pay what you want for your first license of Polar Help Desk 5. Key advantages: - Incorporate proven Incident Management process based on ITIL and best practices procedures - Email integration and automation from multiple mailboxes via POP/IMAP - Easy management unlimited number of customer, accounts, teams, incidents, email mailboxes - Service Level Management. Use best practices from ITIL. - Email Notifications management and customization - Powerful and completely customizable User Roles and Permissions - Custom Languages and customization any labels - Active Directory integration - API that lets you integrate any system with Help Desk through RESTful API over HTTP protocols - Build your own new reports using client and server side Java Script. - Source code available for purchase