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Categories :
Business > Helpdesk & Remote PC
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BridgeTrak Help Desk Software 7.0 Build
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Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom and required user fields, knowledgebase, scrolling message bar, query, reports, product/contract tracking, etc
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Description From Publisher
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, automatic email receive to convert emails into issues.
Supported OS
WinXP,Windows2000,Windows2003
Related Keywords
help desk software help desk software help help desk desk software software trouble trouble ticket ticket software software bug bug tracking tracking software software
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