eAssistance Pro offers you the appropriate solution to get connected and engage with your prospective customers instantly. In fact, customers always look for instant help in order to resolve any service issue. eAssistance Pro has been developed to fulfill your need of live web chat. This software provides you a reliable platform where you can deliver technical support to your customers right from any place of the world. It is included with a number of useful live chat features like multiple live chat, file transfer facility, instant response etc. Furthermore, it gives you real time website visitor monitoring, security filtering, geographical location mapping and web based monitoring features. Such powerful features empower you to analyze visitors and change website visitors to valuable customers. Now, the improved version of this tool is available with enhanced features like newly designed chat window for space management. The chat display panel has been merged with the message option and it is integrated with new common text settings for all ongoing chats. In this upgraded version of eAssistance Pro, local time of visitor depends upon their geo location displayed under the visible tab in Task panel. It also provides the facility to resize the operator to operator chat window. Apart from this, by using this utility you can monitor websites, page traffic leads by monitoring the website as well. In addition, the software is integrated with different 256-bit SSL security levels that ensure safe online business as well as payment process. Currently, the application is also available as free trial edition that can help user acquire a fair idea about its features and performance. For more details: www.online.livewebchat.org