Test Microsoft Outlook as Hotline/Helpdesk-solution for customer mails to Hotel- and also Pensions. This Plugin helps you with construction and also using of the Hotel-text modules for your helpdesk. You will get a preset folder structure with the usual questions which happen in customer mails Hotel- and also Pensions, accompanied by starting points for boilerplates which usually can be put into these areas. All text templates already have headlines in 2 languages and also were assigned small icons to find them easily. This menu structure can be used directly in Microsoft Outlook with the help of the cool program Reply-Butler, so that the texts so that the texts can get found rapidly. The Hotel boilerplates support a multiuser configuration so that via a LAN several helpdesk users use the same phrases and share the identical boilerplates.