SugarCRM is the market-leading, commercial open source customer relationship management (CRM) application. SugarCRM's open source architecture adapts to any business environment by offering a flexible, cost-effective alternative to proprietary apps. With SugarCRM, companies can more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships. It is a powerful system that can be used to enhance marketing performance, drive sales, improve customer satisfaction and provide overall insight into business performance. This JumpBox includes SugarCRMTM version 4.5.1d